SuperContact Us
Have a question, suggestion, or found a bug? We would love to hear from you. Fill out the form below or reach out through any of our channels — we typically respond within 24 hours.
Send Us a Message
All fields marked with * are required. Your data is never shared with third parties.
Quick Response
We typically respond to all inquiries within 24 hours. For urgent issues, use the subject "Bug Report".
Other Ways to Reach Us
Response Hours
Messages sent outside hours will be answered on the next working day.
What Can We Help You With?
We assist with a wide range of inquiries. Selecting the correct subject in the form above helps us respond faster.
Bug Reports
Found something not working? Tell us the device, browser, and what went wrong. We fix critical bugs within 48 hours.
Feature Requests
Have an idea for a new feature? We love hearing from users. Popular requests are prioritized in our roadmap.
Certificate Issues
Having trouble downloading or viewing your certificate? We will resolve it and resend if needed.
Accuracy Concerns
Feel the WPM or accuracy calculation is off? We use industry-standard formulas and are happy to explain the math.
Partnerships
Schools, institutions, or websites interested in collaboration — reach out with details and we will explore options.
Content Suggestions
Want a specific typing topic, blog article, or practice category added? Suggest it and we will consider it for the next update.
Before You Contact Us
Many common questions are already answered in our resources. Check these first to save time:
- Typing speed questions? Visit our FAQ Section for answers about WPM, accuracy, touch typing, and more.
- How to use the tool? Read our How to Use Guide with step-by-step instructions.
- Want to improve your speed? Check our Ultimate Typing Guide with expert tips and strategies.
- Certificate not downloading? Make sure your browser allows pop-ups from our website. Try using Chrome or Firefox.
- Dark mode not saving? Clear your browser cache and ensure cookies are enabled for our site.
Our Response Process
Transparency matters to us. Here is exactly what happens after you submit the form:
- Submission Received: Your message is delivered directly to our support inbox via encrypted email. No intermediate servers, no delays.
- Auto-Confirmation: You will receive an automatic confirmation email verifying that your message was received successfully.
- Review & Categorize: Our team reviews your message and categorizes it by priority — bug reports and certificate issues are handled first.
- Personal Response: A real human (not a chatbot) reads your message and crafts a personalized response. No copy-paste replies.
- Resolution: If actionable, we implement the fix or improvement and notify you once it is live on the platform.
While You Wait — Practice Typing!
Use this time productively. Pick a test and start improving your speed:
Useful Pages
Frequently Asked Questions
How long does it take to get a response?
Do I need to create an account to contact you?
Is my personal information safe?
Can I request a specific typing topic?
I found a bug in the typing test. What details should I include?
Can my school or institution partner with you?
The contact form is not working. What should I do?
Do you offer technical support for the typing test?
We genuinely value every message we receive. Your feedback is what drives our improvements. Do not hesitate to reach out — no question is too small.
Back to Homepage